LEADERSHIP and ETHICS in HEALTHCARE

Analize the PPT and complete a 300-word reflective document. Please include:

· The main topics discussed.

· Sub topics and/or subsequent discussion.

· What points of interest were brought up discussed the material?

· If you were going to host this LIVE Seminar, is there anything you would change or add?

Keep in mind that your instructor is available should you have any questions on the Seminar content. APA format is not required for this option.

LEADERSHIP and ETHICS in HEALTHCARE

AGENDA 1. COURSE ADMINISTRATION 2. ETHICAL LEADERSHIP (PART I)

IDEA!

CHANGE MAKERS

PAY ATTENTION TO MEASURES OF PERFORMANCE

ENGAGE SATISFIED EMPLOYEES

ARE OBJECTIVE-DRIVEN & PROGRESS-ORIENTED

DO NOT TOLERATE INEFFECTIVE PROCESSES

BELIEVE IN BUY-IN

ENCOURAGE CHANGE

USE PROBLEM-SOLVING METHODS

ADOPT QUALITY IMPROVEMENT

DO MORE WILLINGLY

NETWORK

COMMITMENT

FOCUS ON THE VISION

BALANCE WORK/LIFE

DEMONSTRATE INITIATIVE

MAKE SACRIFICES

BE POSITIVE

BE MINDFUL

BODY LANGUAGE

EMPLOYEE PARTICIPATION

EMOTIONAL INTELLIGENCE (EI)

EMOTIONAL INTELLIGENCE (EI or EQ) – THE ABILITY TO PERCEIVE, CONTROL, AND EVALUATE EMOTIONS

MONITOR ONE’S OWN AND OTHERS’ FEELINGS AND EMOTIONS AND USE THIS INFORMATION TO GUIDE ONE’S THINKING AND ACTIONS

SELF-AWARENESS

PERSONAL AND SOCIAL COMPETENCE

FEEDBACK

MANAGE EMOTIONS AND SETBACKS

MONITOR PHYSICAL AND MENTAL HEALTH

MYERS-BRIGGS TEST

A COMMONLY USED QUESTIONNAIRE THAT MANY ORGANIZATIONS USE TO ASSESS PERSONALITY TYPES

http://www.humanmetrics.com/cgi-win/jtypes2.asp

WHAT IS YOUR TYPE?

DO YOU AGREE?

ANY SURPRISES?

MYERS-BRIGGS FRAMEWORK

(E) EXTRAVERSION VS. INTROVERSION (I)

(S) SENSING VS. INTUITION (N)

(T) THINKING VS. FEELING (F)

(J) JUDGING VS. PERCEIVING (P)

MYERS-BRIGGS COMBOS

PROFESSIONAL CODES

THOMAS PERCIVAL INVENTED THE TERM PROFESSIONAL ETHICS

HIS CODE WAS FOR PHYSICIANS

HE TRIED TO SYSTEMATIZE MORAL JUDGMENTS

HIS CODE WENT BEYOND TAKING AN OATH

ETHICAL CODES PROVIDE GUIDANCE AND HELP SET BOUNDARIES

CODES ARE NOT JUST WORDS

THEY REGULATE YOUR ACTIONS

THEY HELP YOU AVOID THE “SHADOW SIDE”OF ADMINISTRATION

THERE ARE CRITICISMS TO CODES…

AMERICAN COLLEGE of HEALTHCARE EXECUTIVES (ACHE) CODE

RESPONSIBILITIES IN EIGHT AREAS

PRIMARY DUTY TO THOSE WHO SEEK CARE *

MANY HCAs ARE BI-CODAL

PROFESSIONAL CODES HAVE CONGRUENCE

INTEGRITY

CONFIDENTIALITY

HONESTY

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